Ghana - Financial Service Survey 2006

Start	End	Cycle
2006-11-27	2006-12-21	N/A

Face-to-face [f2f]
Training: A 5-day residential training was organized for both supervisors and enumerators during which they were guided through the various sections of the questionnaires. The supervisors were personnel of the GSS who had been used to pre-test the questionnaires.

Field practice: As part of the training programme, trainees were made to administer the questionnaires in selected communities to give them a feel of how interviewing will be like during the actual field enumeration.

Written assessment: During the period of the training, written assessments were done to test the level of undertanding of the definitions and concepts that were to be employed in the data collection.

Field personnel were selected for the main fieldwork based on their performance in the assessments and field practice.

Interviewing team: The interviewing team comprised a Supervisor, two interviewers, a data entry operator and a driver.

Interviewing language: The interviews were conducted in the language preferred by the respondent. In cases where the interviewer was not proficient in the respondent's language, an interpreter was used.

Three types of questionnaires were used in the survey:

1. Group 1 Questionnaire - All questions in the three (3) sections were administered to all household members aged 15 years and older. It collected information on background characteristics, the use of financial services and products and actions and attitudes towards accessing and using financial services and products.

2. Group 2 Questionnaire - Sections 1 and 2 of this questionnaire were administered to all household members aged 15 years and older. Sections 3 and 4 were administered to household members randomly selected using the Kish Grid based on given criteria.

3. Group 3 Questionnaire - All questions in section (1) were administered to heads of household and one randomly selected household member and covered background characteristics. Section two (2) was administered to heads of household and covered the use of financial services. Sections 3 and 4 were administered to a randomly selected household member and covered the use of financial services and products and actions and attitudes towards access and use of financial services and products.

All the questionnaires were in English and whenever necessary, the interview was conducted in a language of the respondent's choice. An interpreter was also used where the interviewer was not proficient in the respondent's choice of language.

Name	Abbreviation	Affiliation
Ghana Statisticl Service	GSS	Office of the President

Interviewing was conducted by teams; each team being made up of a Supervisor and three interviewers.

The role of the supervisor was:

* to meet community leaders to inform them about the purpose of the survey and solicit their cooperation
* review the work of each enumerator and take corrective measures where necessary
* assist in the resolution of any problems including uncooperative respondents.

There were field coordinators who visited the teams to check samples of the completed questionnaires to ensure consistency and completeness.