Ghana - Ghana User Satisfaction Survey (GUSS) 2012

Reference ID

GHA-GSS-GUSS -2012-v1.0

Year

2012

Country

Ghana

Producer(s)

Ghana Statistical Service - Autonomous

Sponsor(s)

Government of Ghana - GoG - Logistical and financial assistance
World Bank - WB - Financial and technical assistance

Created on

Jul 13, 2012

Last modified

Feb 05, 2018

Page views

361682

Data Description

Data File: Section C- Ghana Statistical Service

Content	This dataset contains responses from data users about the Ghana Statistical Service
Cases	591
Variable(s)	83
Version	Verions 1.0
Producer	Ghana Statistical Service (GSS)
Processing Checks	All files have been checked for the following: 1. All variables have been clearly defined and labelled 2. All categories (value labels) have been clearly defined 3. All cases have unique identification (no duplicates) 4. The frequencies of expected respondents checked with the actual section and inconsistencies noted

Variables

Name	Label	Question
guss_id	guss identification

intres	Results of interview

seccq26	Contacted Gss for data or query?	26. Have you ever tried to contact GSS for data or with a query?

seccq27a	Telephone to Head Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27b	Telephone to Regional/District Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27c	Email to Head Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27d	Email to Regional/District Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27e	Website	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27f	Fax	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27g	Personal contact with Head Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27h	Personal contact with Regional/District Office	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27i	Official letter/Contact by post	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27j	Personal Contact with an official of GSS	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq27l	Other (specify)	Q27. Which of the following methods did you use in contacting the Ghana Statistical Service?

seccq28	Number of time contacted head GSS in the last 12 months	Q28. How many times have you contacted GSS in the last 12 months for official statistics or statistical products?

seccq29a	Request specific data/figures	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29b	Follow up on press release/publication	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29c	Discuss data requirements, e.g. possibility of carrying out a survey	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29d	Methodology query	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29e	Methodology service/advice	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29f	Sampling service/advice	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29g	Cartographic/GIS service	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29h	Seek clarification	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29i	Requested guidance on the website	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29j	Offer financial support, e.g. sponsor data collection, data analysis	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

seccq29k	Other (specify)	Q29. If you contacted GSS once or more in the last 12 months, please indicate the reason for contacting the Service.

secq30a	most recent contact, how quickly did you require infor	Q30. In the most recent contact you had with the GSS, how quickly did you require the information?

seccq31	How long did it take the service to respond to your request	Q31. In the most recent contact you had with the GSS, how long did it take the Service to respond to your query/request?

seccq32	satified with the packaging of the data requested	Q32. In the most recent contact you had with the GSS, were you satisfied with the way the data requested was packaged?

seccq33	was your need met?	Q33. In the most recent contact you had with the GSS, was your request/need met?

seccq34a	Time data requested and data received was wide	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq34b	There are gaps in data made available to me	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq34c	Data was too outdated	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq34d	Did not get exactly what i wanted	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq34e	Details were not enough	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq34f	Others	Q34. In the most recent contact you had with the Ghana Statistical Service, why was your request/ needs met partially or not at all met?

seccq35	Ever use GSS publication	Q35. Have you ever used any GSS publication?

seccq36a	Used Ghana Living Standards Survey (GLSS)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36b	Used Pattern and Trends of Poverty (derived from GLSS)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36c	Used Core Welfare Indicators Questionnaire (CWIQ) Survey	Q36. Which of the following GSS's publications/products have you ever used?

seccq36d	Used Ghana Demographic and Health Survey (GDHS)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36e	Used Multiple Indicator Cluster Survey (MICS)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36f	Used Ghana Child Labour Survey	Q36. Which of the following GSS's publications/products have you ever used?

seccq36g	Used Transport Indicators Database Survey	Q36. Which of the following GSS's publications/products have you ever used?

seccq36h	Used Economic Survey Report	Q36. Which of the following GSS's publications/products have you ever used?

seccq36i	Used Ghana In Figures	Q36. Which of the following GSS's publications/products have you ever used?

seccq36j	Used Statistical Compendium (Women and Men in Ghana)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36k	Used Quarterly Digest	Q36. Which of the following GSS's publications/products have you ever used?

seccq36m	Used Crime Victimization Survey (CVS)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36n	Used Public Expenditure Tracking Survey	Q36. Which of the following GSS's publications/products have you ever used?

seccq36o	Used Situational Analysis/ Service Provision Assessment on Reproductivce and Child Health Service Delivery	Q36. Which of the following GSS's publications/products have you ever used?

seccq36p	Used Key Socio-Economic Indicators (GhanaInfo)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36q	Used Maternal Mortality report	Q36. Which of the following GSS's publications/products have you ever used?

seccq36r	Used GDP news letter	Q36. Which of the following GSS's publications/products have you ever used?

seccq36s	Used CPI news letter	Q36. Which of the following GSS's publications/products have you ever used?

seccq36t	Used PPI news letter	Q36. Which of the following GSS's publications/products have you ever used?

seccq36u	Used GDP Bulletin	Q36. Which of the following GSS's publications/products have you ever used?

seccq36v	Used CPI Bulletin	Q36. Which of the following GSS's publications/products have you ever used?

seccq36w	Used PPI Bulletin	Q36. Which of the following GSS's publications/products have you ever used?

seccq36x	Used Census Report (PHC and NIC)	Q36. Which of the following GSS's publications/products have you ever used?

seccq36y	Used Others (Specify)	Q36. Which of the following GSS's publications/products have you ever used?

seccq38a	Not enough details were provided	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq38b	Report/Data delayed	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq38c	Data/information were not useful	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq38d	Needed to make a lot of assumption/used as proxy	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq38e	Style of presenatation not suitable	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq38f	Other	Q38. If any of the publications/product is rated 1 or 2 with regard to the indicators in Q37 specify reason(s) why?

seccq39	ever accessed the GSS website	Q39. Have you ever accessed the GSS website?

seccq40a	Accessiblity of website	Q40. What are your views on the GSS website

seccq40b	Content of website	Q40. What are your views on the GSS website

seccq40c	Updates of website

seccq40d	Design/User interface of website	Q40. What are your views on the GSS website

seccq42a	Through press releases	Q42. What is your preferred mode of publicising statistical products and services?

seccq42b	Media interactions	Q42. What is your preferred mode of publicising statistical products and services?

seccq42c	CDs	Q42. What is your preferred mode of publicising statistical products and services?

seccq42d	Fact sheets/brochures	Q42. What is your preferred mode of publicising statistical products and services?

seccq42e	Dissemination workshops	Q42. What is your preferred mode of publicising statistical products and services?

seccq42f	Printed publications	Q42. What is your preferred mode of publicising statistical products and services?

seccq42g	Social media (twitter/facebook, etc)	Q42. What is your preferred mode of publicising statistical products and services?

seccq42h	Website	Q42. What is your preferred mode of publicising statistical products and services?

seccq42i	Other	Q42. What is your preferred mode of publicising statistical products and services?

seccq43	media coverage influence your perception	43. Has the media coverage of GSS in the past influenced your perception about the Ghana Statistical Service?

seccq44	ways to improve the service	Q44. Overall, do you think there are ways in which the GSS could improve the service it provides to users of their products?