Ghana - Ghana User Satisfaction Survey (GUSS) 2012
Reference ID | GHA-GSS-GUSS -2012-v1.0 |
Year | 2012 |
Country | Ghana |
Producer(s) | Ghana Statistical Service - Autonomous |
Sponsor(s) | Government of Ghana - GoG - Logistical and financial assistance World Bank - WB - Financial and technical assistance |
Created on
Jul 13, 2012
Last modified
Feb 05, 2018
Page views
360052
Overview
Identification
GHA-GSS-GUSS-2012-v1.0 |
Version
v1.0 Edited, second version, for internal use only. 2012-04
Overview
The Ghana Statistical Service (GSS) as the leader and coordinator of National Statistics System (NSS) in Ghana partnered with the World Bank to implement the GUSS. The World Bank provided funding under its Statistics for Results Facility (SRF) programme towards implementing Ghana's Statistics Development Plan. Amongst the many objectives of the survey were the following: · Measure the extent to which the supply and quality of official statistics satisfy the needs of users.
· Examine the strengths and weaknesses of official statistics and identify the areas that need improvement.
· Determine how relevant statistical products from the NSS are for informed decision-making by government and business communities, by the education sector; and for informed discussions and debates by the media.
· Help GSS formulate actions for the NSS and increase quality of statistical products; help improve packaging of statistical products to be user friendly, and enhance use of statistical information in the country.
· Make known the perception of users of statistics on the supply and quality of statistics in terms of reliability, credibility, timeliness and packaging.
· Monitor the use of statistics and for examining the perceptions of users of statistics.
· Identify misconceptions and help to determine the corrective actions that need to be taken to improve the NSS.
A total of 610 institutions/individuals were selected in the sample, of which 566 completed the interview yielding a response rate of 92.8 percent.
Sample survey data [ssd]
Users, both Individuals and Institutions.
Scope
The GUSS covered users of statistics and/or statistical products in the Government sector i.e. Metropolitan, Municipal and District Assemblies (MMDAs)/ Ministries, Departments and Agencies (MDAs), Business community, Education sector, Media, International agencies, Civil society organizations and individual researchers. Each group was sufficiently represented to be able to disaggregate by group and thereby assess the differences in responses. It is to be noted that the sample size for each group was dependent on the size and the importance the sector attached to statistical products the National Statistical System produce. Within each of these groups there were several types of institutions or organizations that constituted the broad sector as explained below:
· Metropolitan, Municipal and District Assemblies (MMDAs)/Ministries, Department and Agencies (MDAs): includes government ministries; the legislative assembly of the country (parliamentarians) and associated entities, such as public agencies; the central bank (Bank of Ghana)
and other government bodies; and district assemblies.
· Business community: includes business organizations such as the chamber of commerce, industries and other business entities, association of employers, labour unions, banks and other financial corporations.
· Education sector: includes universities and other tertiary institutions, educational institutions at the intermediate levels, such as teacher training colleges, nursing training schools etc.
· Media: includes the main media houses in the country such as newspaper, radio and television stations and other media publishing houses writing on economic, societal and political affairs.
· International agencies: includes development partners and other international bodies operating within Ghana and dealing with economic and social development issues, providing technical assistance, and donating or administering funds for development.
· Civil society: includes key non-governmental organizations, professional associations, religious institutions and political parties.
· Individual researchers: These are individuals who collect data from the Ghana Statistical Service for research and other activities.
National accounts, Price, Public finance, Business, External trade, Health Statistics, Education statistics, Crime, Crime Statistics, Literacy, Education, Enrolment, Agriculture, Fishery, Environment, Publication, Catographic, Geographic informattion, Official statistics, Statistical product, Ghana, Product, GSS website
Coverage
NationalInstitutions (MDAs, MMDAs, Media Houses , Educational/Research Organisations etc)
Individuals (Individual researchers)
Producers and Sponsors
Name | Affiliation |
---|---|
Ghana Statistical Service | Autonomous |
Name | Abbreviation | Role |
---|---|---|
Government of Ghana | GoG | Logistical and financial assistance |
World Bank | WB | Financial and technical assistance |
Metadata Production
Name | Abbreviation | Affiliation | Role |
---|---|---|---|
Ghana Statiscal Service | GSS | Lead documetning institution |
DDI-GHA-GSS-USS-2012-v1.0