Ghana - Ghana User Satisfaction Survey (GUSS) 2012

Reference ID

GHA-GSS-GUSS -2012-v1.0

Year

2012

Country

Ghana

Producer(s)

Ghana Statistical Service - Autonomous

Sponsor(s)

Government of Ghana - GoG - Logistical and financial assistance
World Bank - WB - Financial and technical assistance

Created on

Jul 13, 2012

Last modified

Feb 05, 2018

Page views

361793

How long did it take the service to respond to your request (seccq31)
File: Section C- Ghana Statistical Service

Overview

Type: Discrete
Format: numeric
Width: 1
Decimals: 0
Range: 1-5

Valid cases: 465
Invalid: 126
Minimum: 1
Maximum: 5

Questions and instructions

Literal question

Q31. In the most recent contact you had with the GSS, how long did it take the Service to respond to your query/request?

Categories

Value	Category	Cases
1	Within one week	290	62.4%
2	Within two weeks	47	10.1%
3	within one month	47	10.1%
4	more than one month	29	6.2%
5	no response	52	11.2%
Sysmiss		126

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.